Emergency Service 770.422.3065
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Quick Tips

Falcon Towing - Servicing Marietta, Kennesaw, Acworth, Vinings, Smyrna, Mableton, Roswell, Canton, Woodstock Holly Springs Ga and surounding cities.

1. ALWAYS KNOW WHERE YOUR CAR IS FOR EXAMPLE :75 NB AT MILE MARKER 265 BEFORE EXIT 267 IN THE RIGHT HAND LANE

2. ALWAYS LEAVE A KEY WITH VEHICLE FOR EXAMPLE: KEYS UNDER FLOOR MAT....KEYS IN GAS DOOR...OR EVEN KEY ON A TIRE (KEYS ARE ALWAYS NEEDED TO ACCESS TRANSMISSION AND STEERING WHEEL COLUMN)

3. IF YOU ARE AN ACCOUNT IT IS ALWAYS MORE EFFICIENT TO GIVE THE CUSTOMER OUR NUMBER DIRECT, PROBLEMS WE HAVE WHEN CALLED TO CALL THE CUSTOMER IS A)THEY'RE ON A CELL PHONE THAT DIES B)THEY ARE ON THE PHONE WITH A FAMILY MEMBER OR FRIEND TO COME PICK THEM UP AND DON'T ANSWER THE LINE C)THE NUMBER THEY GIVE IS WRONG OR THEY FORGOT TO GIVE EXTENSION NUMBERS. THIS IS JUST AN EASY WAY FOR THEM TO MAKE SURE THEY CALL US AND WE CAN START THE PROCESS A.S.A.P. TO HELP THEM

4. NEVER LEAVE YOUR CAR OR TRUCK IN THE MIDDLE OF THE ROAD OR TURNING LANE OR BLOCKING A ENTRANCE TO A BUSINESS AND LET TIME SLIP BY BEFORE YOU CALL THE TOWING COMPANY THE REASON IS THE COPS OR BUSINESS OWNERS WILL HAVE YOUR VEHICLE IMPOUNDED USUALLY WITHIN 30 TO 60 MINUTES.

5. IF YOU ARE IN AN ACCIDENT IN THE MIDDLE OF THE ROAD OR SOMEWHERES WHERE YOU CAN NOT DRIVE YOUR CAR TO A SAFE LOCATION CALL 911 RIGHT AWAY TO LET THE COPS KNOW THAT YOU ARE IN NEED OF ASSISTANCE(ONCE AGAIN BE AWARE OF YOUR LOCATION WITH ADDRESS NUMBERS OR CROSS STREETS) FINALLY WHEN CALLING UPON A DISPATCH PLEASE BE AWARE THAT THE DISPATCH WILL ASK ONLY THE INFORMATION HE NEEDS (WHICH ALLOWS HIM OR HER TO SPEED UP THE DISPATCH OF YOUR VEHICLE ALONG WITH NOT TYING UP THE PHONE LINES FOR OTHER PEOPLE WHO MAY HAVE THE SAME KIND OF PROBLEM.....ALL IN THE NAME OF CUSTOMER SERVICE AND TRYING TO MAKE THE DAY A LITTLE BIT BETTER THESE FOLLOWING PIECES OF INFORMATION WILL COME INTO PLAY)